Tropical Smoothie Cafe

Food & Drink

★★★★★ 4.3

Installs

1,000,000+

Price

Free

Developers

Tropical Smoothie Cafe

Content Rating

Everyone

Android Version

Version

6.3.3

Tropical Smoothie Cafe APP Review

Welcome to the Tropical Smoothie Cafe® app, your one-stop solution for ordering all your tropical favorites in a breeze! Designed with convenience in mind, this app allows users to order delivery or ahead for pickup, so you can enjoy your meals and drinks without waiting around. Whether you're craving a smoothie, bowl, wrap, or flatbread, our quality ingredients are made-to-order just for you.

One of the best perks of downloading the app is the FREE Smoothie you receive after your first purchase. Make sure to join the Tropic Rewards® family to start earning points with every dollar spent! The best part? You can use these points to redeem free menu items, enhancing your Tropical Smoothie Cafe experience.

Customization is key, and the app allows you to tailor your smoothies and food items to meet your unique tastes. Want to adjust your ingredients? Go right ahead! However, users have reported issues with specific preferences being unavailable or not functioning as expected, limiting the ability to customize their orders.

Overall, while the Tropical Smoothie Cafe app boasts an appealing menu and loyalty rewards, it also faces challenges such as app performance issues and customer service concerns. We hope for ongoing improvements and look forward to seeing how the developers address these issues in future updates!

User Reviews from Google Play Store

Tre'Mia Johnson

Jan 13, 2026

★★★★★(1)

Didn't have issues with the app until recently. Tried scanning the receipt to get points and get the error: "loyalty checkin using barcode failed with error". The same issues happens when you put the code in manually. When you try scanning again it would say that you cannot use the same receipt again. Even if 24 hours passed between purchases, the problem is still there. Needs to be fixed!

Version: 6.4.22

Developer Response

“For security and system integrity, the platform allows a maximum of two scans within a 24-hour period. This measure helps protect your account and ensure safe transactions. In cafe, don't forget to present your QR code within the app to scan at the register when you order. Please reach out to us at heretohelp@tropicalsmoothiecafe.com

Chas Vickers (Chasrum)

Jan 13, 2026

★★★★★(2)

Randomly quit working because it says it is no longer compatible with my device. I guess I just literally can't order thru my rewards acct, can't access my earned points, etc anymore. Very disappointing,

Developer Response

We appreciate you taking the time to share your thoughts. Our team is carefully reviewing this feature to ensure it delivers the flexibility and ease you expect. Your feedback helps guide improvements, and we’re grateful for your support. Please reach out to us at heretohelp@tropicalsmoothiecafe.com

Mark Jennings

Jan 11, 2026

★★★★★(1)

"Loyalty check-in using bar code failed with errors." is the message I receive when trying to upload a receipt. If you try to scan again, it says the receipt has already been used. The staff in the store say they continue to get complaints on this issue.

Version: 6.4.22

Developer Response

Our system allows up to two scans within a 24-hour period to keep your account safe When you visit a café simply show your QR code in the app at the register to scan and earn points. If you can’t scan, no worries a team member can look up your account using the phone number you used to sign up. Please email us at heretohelp@tropicalsmoothiecafe.com

john Stanley

Jan 10, 2026

★★★★★(1)

My last several receipts do not scan they only say that they've previously been scanned but have the previous point total i had before I purchased anything.

Version: 6.4.22

Developer Response

Thank you for sharing your experience. Your feedback is being used to review the scanning system and reinforce procedures with the team to ensure purchases are properly recorded and rewards update as expected.” Please connect with us at heretohelp@tropicalsmoothiecafe.com

Monica Davis

Jan 9, 2026

★★★★★(2)

I have used this app recently and today it says that it's "not compatible with my device anymore". No heads up or anything. I am using the Samsung s10e. Will this issue be addressed soon?

Version: 6.3.3

Developer Response

Thank you for sharing your feedback with us. Please know that we’re actively reviewing this feature to ensure the experience is as convenient and customizable as possible for our guests. Your input helps us improve, and we truly value your support. Please connect with us at heretohelp@tropicalsmoothiecafe.com