Sub-Zero Group Owner's App

Lifestyle

★★★★★ 3.3

Installs

10,000+

Price

Free

Developers

Sub-Zero Group, Inc.

Content Rating

Everyone

Android Version

Version

4.3.1

Sub-Zero Group Owner's App APP Review

Elevate your culinary experience with the Sub-Zero Group Owner’s App, a must-have for anyone lucky enough to own Wolf appliances. Featuring a growing collection of chef-tested recipes, this app transforms meal preparation into an engaging and effortless experience.

The app offers a variety of features including the ability to search through dozens of delicious recipes, enjoy a guided cooking journey linked to your specific appliances, and even set timers while monitoring oven status. Whether you're looking to filter by cooking mode or share your favorite recipes with friends, the app has you covered.

In addition to enhancing your cooking experience, the app provides powerful control for your Sub-Zero refrigeration and Cove dishwashing appliances. You can start your dishwasher remotely, monitor cycles, adjust refrigerator settings, and receive alerts if the door is left open. This level of control makes managing your kitchen’s daily rhythm easier than ever.

However, with great features come some hiccups. From occasional loading delays to connectivity issues, many users have shared feedback on their experiences. Despite these setbacks, the developers are active in addressing concerns and consistently updating the app to improve functionality.

In conclusion, the Sub-Zero Group Owner's App is a valuable tool for both gourmet chefs and home cooks alike. With its user-friendly interface and continuous improvement efforts, it promises to enhance your appliance experience, making every meal a delightful journey.

User Reviews from Google Play Store

Maciek Kozyrczak

Jan 8, 2026

★★★★★(1)

The critical functionality that I am counting on from this app is to alert me when my fridge or freezer are left open. But this app's aggressive sign out policy basically ensures that any time I should be notified, I am in fact signed out of the app. Come on, SubZero! Please work on your user experience. From a premium appliance maker I expect better.

Developer Response

Maciek Kozyrczak - Thank you for your feedback. For security, forced logout should occur if the app has not been opened in 90 days. If you must enter credentials sooner, please check the security features on your device. For additional questions, our Customer Care Team is available M-F, 7-7 Central at 800-222-7820. Digital Product Experience Team

Sandro Reis

Dec 25, 2025

★★★★★(1)

terrible. simple horrible. the wife and I share the login and we cannot perform the two factor authentication unless we're together or in close comms. This is asked frequently usually when you're remote and really want to use the app RIGHT NOW. The login credentials are being asked seemingly after 2 weeks of not using it. crazy annoying. also. when you change the timer on the app on my Fold 7, it won't update unless I force close the app. ridiculous

Version: 4.4.0

Developer Response

Sandro Reis - We apologize for the frustration. Our developers are investigating the timer issue you mentioned and working on a solution. For security, forced logout should occur if the app has not been opened in 90 days. If you must enter credentials after two weeks of no use, please check the security features on your device. Best, SZG Team

John Hines

Oct 24, 2025

★★★★★(5)

I originally gave a two-star review, because the app took forever to load. In their response, Sub-Zero suggested I send feedback. So, I sent a screen recording to the support address, and, you guys, they pushed an update to our dishwashers which eliminated the delay. I am beyond impressed. 5-stars, for both the update, and for the app that now loads. Also, being colorblind I really appreciate the muted colors in the app. Usually I have to wonder if I'm missing something, but not here.

Version: 4.3.1

Developer Response

Good morning, John - Thank you for reporting delays. Can you please provide more information, such as how long it takes to load the appliances, are there any errors, can you access information when the appliances load, what is your Wi-Fi signal strength when this occurs? Thank you kindly, Digital Product Experience Team

Mike Pierce

Oct 8, 2025

★★★★★(1)

$25,000+ and this is what we get! New owner, just had the two columns installed. just installed the app and when I launch it, it's just white screen. Nice work guys. ugh. Edit: 8hrs later I got the app to actually launch, setup both appliances, but now they keep loosing wifi connection. This has got to be one of the worst apps I have ever used.

Version: 4.2.1

Developer Response

Mike - We are sorry to hear you are experiencing a problem with Wi-Fi connection. Please follow the steps here: https://www.subzero-wolf.com/assistance/answers/multi-brand/connected-appliance-wifi-signal-strength. If you need additional assistance, call us at 800.222.7820 M-F, 7-7, reference CAS-615048V4. Sincerely, Digital Product Experience Team

Mike Bruno

Sep 20, 2025

★★★★★(3)

It could be a great app but I can't get it to deliver many/most notifications when my phone is locked. I've checked all the app and Android settings, permissions , and battery management.I've contacted support but no resolution. Alerts like freezer drawer left open are meaningless if I have to unlock my phone. (Pixel 9 Pro XL)

Version: 4.2.1