U-Haul

Travel & Local
3.4
U-Haul
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Installs

5,000,000+

Price

Free

Developers

U-Haul International

Content Rating

Everyone

Android Version

8.0

Version

3.8.7

U-Haul APP Review

U-Haul is designed to make your moving experience easier and more efficient. Whether you're planning a big move or just need a rental truck, this app offers quick access to instant quotes, reservation management, and order tracking—all from your mobile device. With a goal of providing the fastest and most secure way to manage your move, U-Haul's app aims to put all essential services right at your fingertips.

The app facilitates pick up and return of rentals with just a few taps, giving you more control over your schedule. Users can skip the counter by signing in to a custom profile, making reservations faster and hassle-free. Plus, 24/7 support via live chat or email is available, along with comprehensive FAQs and location finders to help you locate the nearest U-Haul centers with the products and services you need.

However, despite these helpful features, the app has received a mix of feedback. Some users applaud the convenience and helpfulness of the service, especially praising the large Ubox storage and professionalism of the staff. On the flip side, several users report persistent technical issues, including difficulty logging in, slow app performance, and failed reservation processes. These issues have unfortunately led to frustration and forced some users to revert to using the website or calling customer support directly.

Overall, if the occasional glitches can be overcome, the U-Haul app offers valuable functionality that can simplify the moving process. Its strengths lie in convenience and accessibility, while the weaknesses highlight areas where additional development and refinement are needed.

User Reviews from Google Play Store

nui laosaengthong

nui laosaengthong

Jan 14, 2026
(1)

horrible app. but I love uhaul as a company. please please make it easier to check out. and check in

Version: 3.9.0

Jim Shepard

Jim Shepard

Jan 14, 2026
(1)

I have been trying to make a payment on a storage unit I have had for several months and I am having a problem making the payment on this UHaul website. customer service has been completely useles

Version: 3.9.0

Nathan Wilkinson

Nathan Wilkinson

Jan 14, 2026
(2)

I cannot create an account or login. I'm supposed to use the app to get my rental but it is failing before I can even get started.

Version: 3.9.0

Johnny Dunlap

Johnny Dunlap

Jan 14, 2026
(1)

terrible app, does not do anything you need. a waste of time and I want my name and address removed

Version: 3.9.0

Kendis “K.C” Cordice

Kendis “K.C” Cordice

Jan 12, 2026
(5)

Good for a long time

Version: 3.9.0

Pros

Instant quotes available
Easy pick up and return process
24/7 live chat and email support
Ability to skip the counter with custom profiles

Cons

Frequent app crashes and slow performance
Difficulties logging in and managing reservations
Reports of hidden fees and confusing pricing
U-Haul

U-Haul

Travel & Local
3.4

Comments